THE LEVEL™ ORGANIC PRIVACY POLICY

 

LEVEL™ ORGANIC is committed and obligated to securing your privacy and to process your personal data in a legal and transparent procedure. We want you to be familiar with how we collect, use and disclose information. This Privacy Policy describes our practices in connection with information that we collect through activities that link to this Privacy Policy including website and what your rights are as a data subject.

 

WHAT DATA DO WE COLLECT AND WHY?

The information that identifies you as an individual, such as:

·       Name

·       User name

·       Postal address (including billing and shipping addresses)

·       Telephone number (including home and mobile phone numbers)

·       Email address

·       Credit and debit card number

·       Country of residence

We collect this type of data to be able to fulfil or enter into an agreement with you. The legal basis for our processing of this personal data relating to you is that the processing is necessary to enter into or fulfil a contract with you. This may mean that we need to terminate the agreement if you ask that we erase data or otherwise limit our processing of your data.

In some cases, we may use a third party payment service to process purchases and/or collect donations made through the Sites.  In these cases, your Personal Information may be collected by this third party and not by us, and will be subject to the third party’s privacy policy, rather than this Privacy Policy.  We have no control over, and are not responsible for, this third party’s use or disclosure of your Personal Information.

If you submit any Personal Information relating to other people to us or to our service providers in connection with the Sites, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

We may process your personal data to be able to fulfill our legal requirements (e.g. obligations to keep records) and at the instruction from public authorities. We may also be legally required or in the public interest compelled to process personal data relating to product issues in order to trace and monitor potential health risks.

In addition, we may process your personal data based on your consent. We will in that case obtain your consent for a specific purpose and ensure that it is freely given, specific, informed and unambiguous. You have the right to withdraw your consent at any time and are in that case welcome to contact our Office.

Information that does not reveal your specific identity, such as:

·       Browser and device information

·       Server log file information

·       Information collected through cookies, pixel tags and other technologies

·       Demographic information and other information provided by you 

We process this data for research purposes. Based on our assessment that it is necessary for the purposes of our legitimate interest to market our products to remain competitive on the market. We assess that our legitimate interest in this case is not overridden by your interest or fundamental rights and freedoms that require protection of personal data.

 

WHO DO WE SHARE THE DATA WITH?

LEVEL™ ORGANIC access your data only by authorized personel within the Company. If necessary, and only then, data might be shared with IT experts or lawyers.

In case LEVEL™ ORGANIC will decide to share the data with its suppliers, The Company will ensure that those parties process personal data for our purposes and at our instructions. We will also confirm that those suppliers process the data in a legal and secure way.

 

SECURITY

We use reasonable organizational, technical and administrative measures to protect Personal Information under our control.  Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure.  If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the “Contacting Us” section below (note that physical mail notification will delay the time it takes for us to respond to the problem).

 

SENSITIVE INFORMATION

We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health or medical condition, criminal background or trade union membership) on or through the Sites or otherwise to us.

 

HOW LONG IS THE PERSONAL DATA RETAINED?

We will retain your personal data during the term of the agreement and erase it when the agreement is terminated. You may at any time cancel our news updates.

We will process your personal data in the form of online behaviour collected through cookies as long as you continue to agree to these cookies on our websites.

Additionally, you may at any time withdraw your consent. In that case, or if we have concluded an agreement with you, you may also receive a copy of the personal data that you have provided us with in a digital format. If we process your data based on our legitimate interest, you may at any time object to our processing.

If you have any questions or to invoke any of your rights, please contact our Office.

 

OTHER

This Privacy Policy will regularly be updated to align with our business and to comply with applicable law, i.e. Danish law including the new requirements in the General Data Protection Regulation (EU Regulation no. 2016/679). This version was last updated on 4th of June 2018.

 

CONTACTING US

If you have any questions about this Privacy Policy, please contact us as follows:

You may email us at: info@level-water.com

Please note that email communications are not always secure; so please do not include credit card information or sensitive information in your emails to us.